At Silhouette Beauty LLC dba Crown & Bliss, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our spa for treatments or services.
Information We Collect:
- Contact details: Name, phone number, email address, and physical address provided during booking or registration.
- Treatment information: Details about the services you choose, any medical conditions or allergies you disclose, and preferences regarding your spa experience.
- Payment details: Credit card information used for payment is collected and maintained by Vagoro, our scheduling and payment processing vendor in accordance with their processes. Crown & Bliss does not collect, store or maintain any credit card information
How We Use Your Information:
- Appointment management: To schedule, confirm, and manage your spa appointments.
- Communication: To send appointment reminders, post-treatment care instructions, and promotional offers (with your consent).
- Personalized service: To tailor your spa experience based on your preferences and treatment history.
- Internal operations: For staff training, quality control, and statistical analysis to improve our services.
Data Sharing:
- No third-party sale: We do not sell your personal information to any third party for their marketing purposes.
- Service providers: We may share limited information with trusted third-party service providers who assist us in operating the spa (e.g., payment processors, appointment booking systems) who are bound by confidentiality agreements.
Data Security:
- Confidentiality: We maintain strict confidentiality regarding all personal information collected.
- Security measures: We employ industry-standard security practices to protect your data, including encryption and access controls with our scheduling and payment partner.
Your Privacy Rights:
- Access and correction: You have the right to access your personal information and request corrections if necessary. We encourage you to do that through the Vagaro application.
- Opt-out: You can opt out of receiving marketing communications at any time by contacting us or through the Vagaro app.
Contact Us:
If you have any questions or concerns about our privacy policy, please contact us at info@crownandbliss.com